"it was a good experience and I am sure Iwill return"
"I found what I needed thank you "
"I have shopped at Gordmans for over 20 years it has always been my favorite store because of all the varieties. This store is now rearranging everything and I'm pretty lost in it because you have to go through rows of clothing now. We're as before they had round personal racks with name brands on them. Seems like I throw everything together on one rack now. Going to take a while to learn where everything is at again"
"The young girl that was working the register was very friendly and she made conversation during the checkout. I like that it didn't feel like she was just doing her job, she seemed genuine."
"I like the store because every time I come home with something I really like"
"I love Gordman's and wish the stores in Omaha hadn't closed. I have family in Omaha so that is where I shopped at Gordman's most often, even though I live nearly 3 hours away. I wish there was a bigger online selection to choose from."
"Since I lsat shopped there it is much more organized."
"I've asked prior for a member to contact me. Never happened. I signed up for the rewards program, months ago. I was only asked my phone number. Until my recent visit, did anyone actually submit the required information. So, I have lost points, from previous purchases, because of poor customer service."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"They changed the layout of the store so shopping is much more smooth. It all seems to flow. For clearance items: those clothing items could be arranged better, such as per season, or even per color. The clothing clearance racks were so stuffed, and winter, spring, summer clothes were all mixed together. Would like to see those racks more organized."
"It was pleasant enough. I was in no hurry, just looking around. I like to look thru the women’s tops , I usually find something I like"
"Simple, quick and easy. Comfortable and welcoming. Greatly prices for great quality"
"My cashier and the one next to her were very friendly and polite despite ONE lady that was in line being loud and rude ACTING like she had been waiting forever. Even when she came to the cashier next to me the cashier was still very pleasant to her."
"Love shopping there, I can always find what I want"
"It was good. I love shopping at gordmans"
"It was good got what I needed!!"
A rep from Gordmans, Sioux City, IA, StageAM, has responded:
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”